When we received a request from a 15 year old resident with special needs, no time was wasted. Ms Dimpy Puri required daily swimming as part of a therapy to strengthen her leg muscles. The challenge Dimpy faced was to access the swimming pool in her wheelchair – the only route to the pool being a staircase, down which her Mum had to carry her.

So we got to work and built a ramp, in keeping with the aesthetics of the community, to ensure the teenager's exercise needs could easily be fulfilled. The ramp was completed on 3 June 2012 and inaugurated by Dimpy herself. The ceremony was attended by many residents, who cheered as Dimpy became the first person to use it, now named after Ms Puri and known as ‘Dimpy's Ramp’.

Dimpy's mother Ms Puri was overjoyed with the new ramp and said: "It was becoming increasingly difficult to take Dimpy to the swimming pool and community area. I am very pleased that my request was considered and the ramp is almost ready to be used – then my daughter can access both without me having to carry her. I sincerely thank the Emaar Community Management team for this. "