At the glittering awards Customer Happiness Awards (CHSA) 2019 ceremony on 16 October 2019, Emaar Community Management (ECM) was announced the winner of the Real Estate Community of the Year for The Greens and Views.
The Greens and Views was recognised for its happiness strategies and principles in the community, customer-centric culture, standards, innovation, impeccable service delivery methodology through home maintenance programmes and accessibility and information available for its residents.
The award was received by community residents - Nasim Durrani (Chairman, Golden Age Group and resident of Al Jaz community), Shivraj Dalvi (resident of Al Thayyal community), Muhammad Abdullah(resident of Al Dhafrah community) and Sunil Pasi (resident of Al Samar community) and members of Emaar Community Management.
The Customer Happiness Awards 2019 is an initiative to recognize and celebrate organizations, leaders, and teams that have implemented effective customer happiness strategies and experiences adjudged by a panel of judges comprising of Customer Happiness (HX) experts from Dubai and around the world.
The Customer Happiness Summit and Awards drew competition from companies such as Al Barari, Sobha Realty, Palma Holding, RAK Properties and Danube Properties in the same category. Amidst euphoric scenes, the CHSA crowned 38 winners for their stellar contribution towards customer happiness across industries and disciplines.